Managed Services
Our Managed Services team becomes an extension of yours — taking ownership of the day-to-day health of your data resilience environment so you can stay focused on the business.
Instead of reacting to problems after they surface, we monitor continuously, hold your protection to measurable standards, and make sure your data is recoverable and usable the moment it matters.
Whether that’s a crisis event, a migration, or rapid expansion — you stay focused on the business, and we make sure the data is always ready. You retain full ownership of your environment; we deliver the day-to-day rigor, reporting, and expertise behind it.
Everything below is run by a dedicated DataPivot team and backed by service levels you can see and hold us to.
We watch your data protection environment around the clock, catching failed jobs, drift, and emerging risks before they become incidents. Proactive remediation means problems get resolved quietly in the background — rather than during an outage.
We define, track, and continuously raise the service levels that matter most — recovery point objectives (RPO), recovery time objectives (RTO), and backup success rates. You get clear reporting on how your resilience posture is performing, plus a roadmap for improving it over time.
We make sure your data is validated, recoverable, and usable on demand. When a crisis hits, recovery is tested and ready. When you migrate, your data moves cleanly and intact. When you expand, protection scales with you — without gaps.
A dedicated team and live help desk back you up day to day, paired with a strategic advisor who helps you plan ahead, mature your resilience program, and get the most from your investment.
Service levels like backup and restore success are financially backed, so our interests are aligned with yours from day one.
A clear, easy-to-understand model that takes the uncertainty out of budgeting and avoids hidden fees.
Live visibility into service levels and performance — the same numbers we manage to, available to you any time.
Regular reviews with your advisor to tune the environment, plan ahead, and mature your resilience program.
The reasons customers hand day-to-day data resilience to DataPivot instead of building it in-house.
DataPivot’s Master Certified Data Protection Engineers support customer data centers, branch offices, and hosted environments across financial services, manufacturing, legal, higher education, and healthcare.
Continuous monitoring & coverage
Backup success held to SLA
Consistent growth serving the enterprise
Commvault East Region Partner of the Year
Get a no-charge consultation. We’ll review your current resilience posture and show you exactly where Managed Services would take the pressure off your team.