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Professional Services & Support

We Move at the Speed of
Your Business

We pride ourselves on providing some of the industry’s fastest, most accurate, and most skilled customer service. From assessment and implementation to ongoing support, we deliver end-to-end services that keep your business running at peak performance.

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The DataPivot Difference

We're a Customer Service Company That Happens to Sell Technology

At DataPivot, our customers come first—always. Unlike companies that disappear after a sale, we stay with you, providing responsive support and proactive follow-through even after implementation. We want to provide measurable value and focus on building long-term relationships built on trust, reliability, and consistent over-delivery.

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Key Services

From Deployment to Optimization, We’ve Got You Covered

Data Protection

We offer expert guidance on backup, recovery, and data integrity to minimize disruptions and ensure your environment is compliant with regulatory requirements.

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Long-Term Project
Assurance (LTPA)

We offer professional services as a service. Our LTPA provides ongoing monthly support from the same team that designs and implements your solutions.

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Migration

Rely on us to manage complex migrations, ensuring smooth transitions from legacy systems to modern infrastructure with minimal downtime.

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AWS & Azure

We offer specialized support for AWS and Azure, including database management, compliance, and modernization.

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Risk Assessments

Work with our team to identify and mitigate system vulnerabilities and ensure compliance with frameworks like PCI, HIPAA, and FedRAMP.

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Features & Benefits

Always There When You Need Us

At DataPivot, we pay it forward by providing ongoing, customer-first support that aligns with your business goals—now and into the future.

  • Proactive support

    for minimal downtime & optimal performance

  • Expert-led implementation

    reduces operational risks

  • Ongoing monitoring

    and risk mitigation

  • Scalability & flexibility

    for future growth

  • Guided client education

    and empowerment

Work With Us

Team Up With DataPivot

We partner with medium and large enterprises across financial services, manufacturing, legal, higher education, and various other industries. Contact us for a no-charge consultation—our expertise and commitment to customer success will be your business’s competitive advantage.

Headquarters

16 High Street Suite 201
North Andover, MA 01845

Sales Offices

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Testimonials

Real Customers. Real Results.

“DataPivot delivered comprehensive data protection for Gaylord Specialty Healthcare, improving backup processes and lowering data management costs. We also strengthened their business continuity capabilities with faster data recovery aligned with their incident response testing criteria. Ongoing support includes consulting, best practice implementation, and reporting.”

Gaylord Specialty Healthcare

“UConn Health, an innovative, high-growth academic medical center, has been collaborating with DataPivot on a software-defined data protection architecture, resulting in more agility, a reduction in data backup costs, and a stronger security posture.”

UConn Health

“DataPivot provided critical IT services to Cambridge Health Alliance, Harvard Medical School’s world-renowned teaching hospital. As first-call triage for backup support, we modernized their environment for 40% better performance, greater scalability, and lower costs. We also added immutable backups to ensure the safety and integrity of critical healthcare data.”

Cambridge Health Alliance

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